Shipping policy
Last updated: August 29, 2026
Jippitee ships made-to-order apparel. Every item is printed after you place your order, then packed and handed to the carrier.
Processing time
Orders typically enter production within 1–5 business days after payment is confirmed. Processing times can be longer during peak periods or high demand. You will receive a confirmation email when the order is placed and a shipping notification with tracking when it leaves fulfillment.
Delivery estimates
Delivery times are estimates only and are not guaranteed. Once shipped, transit usually takes:
- Domestic: 3–10 business days
- International: 7–21 business days
Customs, local postal services, weather, and peak seasons can add delay.
Shipping rates
Shipping cost is calculated at checkout based on destination, package size, and the available carrier options. The amount shown at checkout is the amount you pay.
International orders
You are responsible for any customs duties, taxes, or import fees charged by your country. These charges are not included in the product or shipping price and are collected by your local customs authority or carrier. We cannot mark packages as gifts to avoid duties.
Address accuracy
Enter a complete and correct shipping address at checkout. We are not responsible for delays, lost packages, or extra fees caused by an incorrect, incomplete, or undeliverable address.
If a package is returned to us because of an address issue, contact support.jippitee@gmail.com with your order number. Reshipment may require an additional shipping charge.
Tracking
Tracking is provided when available. Use the link in your shipping email to follow the package. If tracking has not updated for an extended period, contact support with your order number.
Lost or damaged packages
If your order arrives damaged, or tracking shows delivered but you did not receive it, email support.jippitee@gmail.com within 7 days of the delivery date. Include your order number and photos where relevant. We will review the claim with the carrier and fulfillment partner.
Change of mind, wrong size selected, or delays beyond our control are not grounds for a refund. See our Returns & Refunds Policy.
Questions
Orders and shipping: support.jippitee@gmail.com